![]() But if that’s the case, how was I able to get notified everytime someone rang my bell, on my phone? Anyway, after months of them refusing to respond to my emails, I filed a BBB claim against them (you should check their rating btw) and a few days later, before I got my response, the Skybell tech JUSTIN finally responded and asked for allt he pertinent info for my refund. Well, when it didn’t, the representatives claimed I had a poor internet connection, and skybell couldn’t connect. I had to get a replacement, which also didn’t work, and they had claimed I would be refunded for the entire cost if the replacement didn’t work. Their customer service is an absolute joke. And I would recommend highly that you return it immediately.
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